Shipping policy
Processing Time As all items are made to order, please allow 5–10 business days for production before your order ships. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations We ship internationally from Canada. Delivery times vary by destination:
- Canada & USA: 5–10 business days
- Europe: 7–14 business days
- Rest of world: 10–21 business days
Shipping Costs Shipping rates are calculated at checkout based on your location and order weight.
Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Shipments If your order appears lost or significantly delayed, please contact us at info@oftheblu.com and we will do our best to assist you.